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Music Masters Entertainment, Inc Refund Policy
Events cancelled within 240 days of event date will be subject to a 50% cancellation fee (50% of the remaining balance). Events cancelled within 120 days of the event date are subject to a 100% cancellation fee. These cancellation fees are not a penalty but rather shall be considered compensation to DJ for loss of other business opportunities. (Having made the date unavailable by booking, then canceling.)
Events postponed may be rebooked with a $200 rebooking fee subject to availability. If unable to rebook, then cancellation fees will apply.
In the unlikely event that the customer is dissatisfied with the services provided, refunds and compensation will be negotiated with the client on a case by case basis.
In the event that the DJ/ENTERTAINER is unable to perform, DJ/ENTERTAINER will provide a suitable replacement at NO charge for the event described. In addition, as liquidated damages, client will be refunded 50% of the total agreed price ($ - 100%). If DJ/ENTERTAINER is unable to provide a replacement, compensation in full, including ALL fees collected PLUS 100% ($ - 200%) as liquidated damages, will be issued within FIVE days of event by certified check. Client agrees that this will be the limit to any damages caused by DJ/ENTERTAINER’s inability to perform.
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